You have 7 business days after receipt of the order to withdraw from the latter. In this case, you should contact us so that we can proceed with the processing. Please note that you will have to bear the transport costs involved in the return of the goods if this is due to causes unrelated to POSTQUAM USA.
Returned goods will only be accepted by POSTQUAM USA if they are in perfect condition, in their original packaging, with all their accessories and unused. The customer must contact POSTQUAM USA by telephone to report the return of goods and the latter must be returned, postage paid, to our warehouse in Spain.
Attn: Refund Inquiry
3817 SW 8th Street
Coral Gables, FL 33134